FAQ

You may return items within 30 days of delivery if they are unused, unworn, in original packaging with tags, and you provide a receipt or proof of purchase. Exceptions apply for custom or personalized products and hygiene products (e.g., undergarments), which are non-returnable unless unopened and unused. Please contact customer service first to obtain a return authorization. See our Return & Refund Policy for full details.

Yes, we provide free shipping on all orders. For more details, see our Shipping Policy.

We accept the following secure payment options: Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro, UnionPay, Elo, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely via Shopify Payments or trusted providers.

If your order arrives damaged, please contact us within 48 hours and include your order number and photos. Our team will provide a solution. See our Return & Refund Policy for details.

Orders are processed within 1–2 business days, and shipping usually takes 4–6 business days. This means your total delivery time is typically 5–8 business days. For more details, see our Shipping Policy.